HR Training Courses

Managing Absence and Ill Health Course 

This training session will empower you with the skills and confidence to navigate employee health-related issues and effectively communicate with staff. From short-term persistent absence to long-term ill health, learn how to effectively facilitate their return to work and enable them to sustain their work presence. This course will also enhance your understanding of the risks associated with health-related dismissals and equip you with the ability to minimise them.

Effective Supervision and Appraisals Course

This session explores the advantages for both the business and employees in fostering regular conversations and providing consistent feedback. Being proactive and engaging in routine informal supervision with your staff has proven more effective than addressing poor performance through annual reviews or when problems have worsened. This course will explore the significance of an annual appraisal, goal establishment, and monitoring progress toward achieving those goals.

Effective Communication Course

In this course, we delve into the frequent issues arising from ineffective communication with employees. We explore common communication barriers and strategies to overcome them. The focus extends to understanding personal communication pref

Managing Difficult Conversations Course

Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.

Equality Act in Action

Most cases brought to employment tribunals have at least one element related to the Equality Act 2010. This session provides line managers with an overview of the key aspects of the Act that you need to be aware of when managing people and to be able to identify when you need to seek further advice and support. 

Disputes, Disciplinaries & Dismissals

This session examines the ACAS Code of Practice and provides line managers a practical opportunity to develop their investigation skills and prepare for disciplinary and grievance hearings.