Personal Injury Case Studies

We take pride in offering our clients the best support during their claim for compensation, not only in relation to their financial entitlement but also in accessing medical advice and rehabilitation.  You can read more about how we help our clients through the following case study:

I contacted Warner Goodman’s Injury Department after having an accident in a local supermarket in July 2019 which caused a significant injury to my foot.

The staff at the Supermarket at the time of the accident were very unhelpful, lacked empathy, and were not concerned at all that I had injured myself on their premises. The accident was caused by their lack of housekeeping skills and diligence in doing their job properly.

No apology was forthcoming and in the days and weeks ahead and I became frustrated and incensed at their lack of customer care, especially when I was suffering with a lot of pain and discomfort.

I decided to seek advice in October 2019 when I was not recovering from the injury. Initially it felt quite daunting not knowing what would be involved in pursuing a Personal Injury claim, but I am very glad that I did!

The team at Warner Goodman were professional, friendly and informative, immediately putting my mind at ease. Symron Amani and Aimee Brown, thank you both for your time, patience and understanding, whilst collecting and collating the information that was required from me for the claim, and for explaining each step in an easy to comprehend format.

I would especially like to thank Dan Thompson, who was incredibly professional, and whom genuinely listened and took a vested interest in my injury, and how the injury was impacting my life and well being.

Having had X- rays, an MRI scan, many consultations with different professionals regarding my foot injury during my claim process, I felt I could talk openly and honestly to Dan about the pain and discomfort and also discuss the the long term ramifications of my injury, and he in turn would help summarise the extent of my injury, (as I did not always understand the professionals jargon) and he would give me clarity at each stage as to what would be the next step going forward, and how to achieve the best outcome for my rehabilitation.

At one stage it was recommended by a professional that I purchased over the counter orthotics to go in my shoes. I decided to contact Dan to discuss whether I should purchase these, or consider having specialist orthotics made to measure. I felt I could ask Dan, as he had previously reassured me that there were no right or wrong answers and he would help give me guidance to make the right decision for me.

I decided to seek private medical advice, which in turn lead to six physiotherapy appointments. The exercises I was taught will be invaluable to me going forward, as I will always have pain and ongoing issues with my foot, and I now have choices also regarding which orthotics I choose going forward.

Without coming to Warner Goodman and to Dan, I would never have fully known the extent of the Injury to my foot. With Dan's professional help, support and knowledge, I can continue to improve my walking/physical well-being knowing I have had the best advice possible.

To start your claim today and let us help you claim compensation as well as access the other services we can provide you with to recover from your injuries, call us on 0800 91 92 30 or email injuryteamenquiry@warnergoodman.co.uk.  We will review the details of your incident, the subsequent injuries and the impact these have had on your life free of charge, before we advise as to how we assist with your claim.  You can also discover how much compensation you could potentially receive by using our Personal Injury Compensation Calculator.